The objective of the survey: To better understand what Highlands Residents thoughts were post Sandy on our Borough’s processes for:
- information flow
- flood mitigation [borough and homeowner]
- completion/timing/costs of flood, zoning and construction permits
- code enforcement, schedule of fees for non-compliance
- next steps to make Highlands more attractive to current and new residents and businesses
Who was surveyed: Highlands Residents 18 years old and older were eligible however only residents between 24 – 65+ participated. 41% were 25 – 44, 44% were 45 – 65, and 15% were over 65 years old.
Results of what Highlands Residents thought:
Single biggest Highlands issue: Flooding (81%) – shocker
Biggest Short Term Goal thought needed to be Addressed: “Help Highlands Residents raise their properties” (68%), in contrary, the one improvement that was significantly deemed “should not be considered” was “Raise the entire borough” (59%).
Highlands has “Satisfaction“
Most Highlanders reported they were most satisfied with: Their Neighbors helping them when they were in need(87%), also props were given to Borough for the clean up immediately after the storm.(82%)
What Highlanders were LEAST satisfied with: “Information flow from borough officials and borough employees to residents & the Borough website ease of use and quality of information”
Top 3 News Sources for Highlands Happenings & Information Post Sandy:
Word of Mouth
Highlands Blog (yay me)
What Highlanders thought the two most important things the Borough of Highlands could do to help residents:
Highlands residents have a strong need for information and leadership in regard to how to move forward and what exactly their game plan should be since Sandy. They are looking to Borough officials and employees to guide them in this process.
For the complete survey Highlands Study – Final Report
By the way did you sign the petition yet?