The Monmouth University Polling Institute and Graduate Program in Public Policy announced the results of their New Jersey E-Government Municipal Website Evaluation today. The project assessed 540 municipal websites in New Jersey for both content and ease of use. The Highlands Borough ranked 361 out of 540.
“Websites are probably the single most important tool for citizens to find local information. According to a poll we conducted in 2011, Garden State residents are far more likely to visit a municipal website than to call or write a town official,” said Patrick Murray, director of the Monmouth University Polling Institute.
The project evaluated each website for the inclusion of 86 separate content items in four categories:
Information for citizens
Online government services
The research team also assessed each municipal website for “ease of use” in finding four key pieces of information: mayor’s or mayor-equivalent’s contact information, building permit form or information, municipal budget, and trash/recycling information. Ease of use was determined by the amount of time it took to locate each piece of information on the website.
To see the full report Click Here